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Frequently Asked Questions

Interested in the Ice3 Online Collaboration ?

Here are some of the most commonly asked questions by folks who are new to the Ice3 Online Collaboration .

If you can find exactly what you are looking for why not chat to a sales representative using our online Instant Messaging system?

Or, alternatively, explore our Help website.


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Why not chat to an expert product representative now to find out the answers to questions - quickly and easily - with no commitments

Help and Support
For those who have already taken the plunge, or want some detailed information, there is an extensive Help website

Click the questions below to get the answers to some of our most frequently asked questions.

If you have still not found the answer to your question, why not contact us.
Can we use our own domain name?
 
Can we use our own domain name?
Is it possible to use our own domain name and branding?
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Does the system have Wikis?
 
Does the system have Wikis?
Wikis are a really useful tool - does Ice3 have them?
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How easy is it to create a Blog?
 
How easy is it to create a Blog?
My boss is keen for us all to use blogs at work to share knowledge - so how easy it is for us to create them in Ice3?
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How quickly can you set it up?
 
How quickly can you set it up?
We want to get moving quickly, so how quickly can you set Ice3 up?
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What support is available?
 
What support is available?
We need to know someone is there to help!
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How can I pay?
 
How can I pay?
We don't use credit cards to pay for our business costs - how can you help?
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What are the payment terms?
 
What are the payment terms?
When do we pay?
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Will it work as a Client Portal?
 
Will it work as a Client Portal?
We need a client portal, will this work?
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Can I have unlimited users?
 
Can I have unlimited users?
I want to allow unlimited users to access the system - can you help?
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Can we swop users in and out?
 
Can we swop users in and out?
We want to limit the size of the package we buy - but would like to swop users in and out
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Watch This - Aaargh! Won't it just fill up my inbox?
 
Watch This - Aaargh! Won't it just fill up my inbox?
A soon as our Ice3 implementation gets to any size isn't Watch This going to fill up our inboxes?
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What languages can I use?
 
What languages can I use?
We have partners across Europe and beyond, can Ice3 cope?
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Will the document manager allow me to upload videos?
 
Will the document manager allow me to upload videos?
We use videos in our business - can we upload them using the document manager?
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